Pengaruh Pengawasan dan Palaksanaan Standar Operasional Terhadap Kualitas Kerja Karyawan PT Nutri Inti Prima Perkasa Medan

Penulis

  • Kincar Ginanta Ginting Universitas Tjut Nyak Dhien
  • Khamo Waruwu Khamo Universitas Tjut Nyak Dhien
  • Mella Yunita Universitas Tjut Nyak Dhien

DOI:

https://doi.org/10.59065/jissr.v2i2.29

Kata Kunci:

Pengawasan, Standar, Operasional, Kualitas, Kerja

Abstrak

Tujuan penelitian ini adalah  untuk mengetahui pengaruh Pengawasan dan Pelaksanaan Standar Operasional terhadap Terhadap Kualitas Kerja Karyawan PT Nutri Inti Prima Perkasa Medan. Penelitian ini dilaksanakan pada PT Nutri Inti Prima Perkasa Medan, dengan populasinya sebanyak 56 respon diambil secara purposive sampling. Instrumen penelitian adalah angket/kuisioner dengan model skala likert. Uji persyaratan dilakukan untuk menguji normalitas. Teknik analisis data yang digunakan adalah teknik regresi Berganda pada taraf signifikansi α = 0,05. Hasil penelitian menunjukkan: ada pengaruh positif namun tidak signifikan antara Pengawasan  terhadap Kualitas Kerja dengan t hitung = 1,376 < t tabel 2,004 dan nilai signifikan sebesar 0.175>0.05. Sedangakn variabel Pelaksanaan Standar Operasional  terhadap Kualitas Kerja dengan nilai t hitung = 3,093 > t tabel 2,004  dengan signifikan sebesar 0.003>0,05 berdasarkan hasil output SPSS diketahui bahwa nilai R square sebesar 0,216 atau 21,6%  berarti faktor Pengawasan dan Pelaksanaan Operasional dapat dijelaskan oleh Kualitas Kerja, sedangkan sisanya dapat dijelaskan oleh faktor lain  sebesar 78,4%.

Unduhan

Data unduhan belum tersedia.

Referensi

Ahdan, S., Kaharuddin, Burhani, A. H., Yusriadi, Y., & Farida, U. (2019). Innovation and empowerment of fishermen communities in maros regency. International Journal of Scientific and Technology Research, 8(12), 754–756.

Ahmad, Mattalatta, Nongkeng, H., Zainal, Yusriadi, Y., Nasirin, C., & Kurniawan, R. (2021). The effect of general allocation funds, special allocation funds and regional original revenues on regional expenditures. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7232–7239.

Ahral, Ilyas, G. B., Mulat, T. C., Zacharias, T., Yusriadi, Y., Djunaidi, F. G., & Achmad, N. (2021). The effect of quality extension and education on clean and healthy behavior (PHBS) through community understanding in the work area of public health centre. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3263–3264.

Andri, Baharuddin, Darti, D., Haris, A., Wulantari, R. A., Meifilina, A., & Yusriadi, Y. (2021). The influence of leadership and incentives on nurse performance through motivation in the inpatient room of the Makassar general hospital Labuang Baji. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3689–3695.

Ansar, Farida, U., Yahya, M., Yusriadi, Y., & Bin-Tahir, S. Z. (2019). Institutional economic analysis of bugis merchants in the inter-island trade. International Journal of Scientific and Technology Research, 8(8), 149–152.

Arfan, H. H., Misnawati, Sakkir, G., Puspita, N., Akbar, Z., Asriadi, & Yusriadi, Y. (2021). Student learning interest in COVID-19 pandemic age by blended e-learning (Asynchronous and synchronous). Proceedings of the International Conference on Industrial Engineering and Operations Management, 6330–6339.

Arifuddin, Tamsah, H., Farida, U., Ybnu, M., Yusriadi, Y., Nasirin, C., & Kurniawan, R. (2021). Effect of career development and compensation on work commitment and its impact on employee performance. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7224–7231.

Awaluddin A, M., Siraj, M. L., & Yusriadi, Y. (2019). The effectiveness of the implementation of independent community empowerment programs in bone district. International Journal of Scientific and Technology Research, 8(8), 352–354.

Fauzi, F., Ilyas, G. B., Nawawi, N., Usman, J., Yusriadi, Y., Kurniawan, R., & Ivana. (2021). Effect of service quality and product knowledge on customer loyalty through customer satisfaction at bank BTPN makassar branch. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7294–7301.

Fitria, Tamsah, H., Yahya, M., Tumanggor, A. H., Yusriadi, Y., Umanailo, M. C. B., & Bahang, M. D. (2021). the effect of education and community income on clean and healthy behavior through motivation in Tandukalua district, Mamasa regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3141–3147.

Gani, M., Arsyad, M., Syariati, S., Hadi, A., & Yusriadi, Y. (2019). Success in management of student businesses with personal characteristics, government assistance and entrepreneurship curriculum. International Journal of Recent Technology and Engineering, 8(3), 7292–7295. https://doi.org/10.35940/ijrte.C6725.098319

Harma, S., Kadir, I., Azis, M., Liasari, I., Yusriadi, Y., Nasirin, C., & Kurniawan, R. (2021). The influence of hospital image and service quality on discharge against medical advice through patient satisfaction. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3560–3561.

Hasbi, Sukimi, M. F., Latief, M. I., & Yusriadi, Y. (2019). Compromise in traditional ceremonies: A case study of the Rambu solo’ ceremony in Toraja regency. Humanities and Social Sciences Reviews, 7(6), 286–291. https://doi.org/10.18510/hssr.2019.7651

Hasmiaty, Abdullah, R., Budiman, Azis, E., Yusriadi, Y., Lionardo, A., & Nasirin, C. (2021). Influence of accreditation and position through sectors on officer efficiency by quality of health services (Puskesmas) at binanga health center mamuju regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7199–7207.

Humola, W., Tamsah, H., Mulat, T. C., Kadir, I., Chaniago, H., Putri, I. D. A., & Yusriadi, Y. (2021). Work commitment is a mediator nursing management on quality of nursing services inpatient community health centre. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6299–6305.

Ilyas, G. B., Munir, A. R., Tamsah, H., Mustafa, H., & Yusriadi, Y. (2021). The Influence Of Digital Marketing And Customer Perceived Value Through Customer Satisfaction On Customer Loyalty. Journal of Legal, Ethical and Regulatory Issues, 24(8), 1–14.

Ilyas, G. B., Rahmi, S., Tamsah, H., & Yusriadi, Y. (2022). Does fear of missing out give satisfaction in purchasing based on social media content? International Journal of Data and Network Science, 6(2), 409–418. https://doi.org/10.5267/j.ijdns.2021.12.013

Islamia, Mattalatta, M., Natsir, M., Zacharias, T., Rumaolat, W., Yusriadi, Y., & Sumartono, E. (2021). Analysis of the influence of competency and extension methods on increasing agricultural yields through the application of integrated technology. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3726–3733.

Jufri, Farida, U., Tamsah, H., Zacharias, T., Yusriadi, Y., Ivana, & Bugis, M. (2021). The effect of leadership and work climate on employee efficiency by employee work encouragement in the west sulawesi province regional disaster management agency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7318–7327.

Kuka, Y., Tamsah, H., Mulat, T. C., Kadir, I., Putra, R. S. P., Yusriadi, Y., & Prabowo, D. Y. B. (2021). Career development and motivation for the quality of nursing services. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6306–6313.

la Kamalussin, O. A., Misnawati, Hartawati, A., Rahman, Yusriadi, Y., Hutapea, R. H., & Bin-Tahir, S. Z. (2021). Inhibiting factors (Internal & external) implementation of the family hope program (PKH) in bone regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6269–6275.

Maksum, A., Tamsah, H., Azis, M., Hasnawati, Yusriadi, Y., Tuwu, D., & Umanailo, M. C. B. (2021). Improvement of work capacity with welfare of apparatus and work facilities and their impact on performance. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7157–7164.

Masrullah, Romadhoni, B., Hasbi, Yusriadi, Y., Misnawati, Febryani, A., & Jabbar, A. (2021). The influences of teacher professional competencies and infrastructure on teacher performance through teaching devices of technical implementation. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3035–3042.

Mislia, M., Alim, A., Usuf, E., Tamsah, H., & Yusriadi, Y. (2021). The effect of training and education and teacher certification allowances on teachers. Cypriot Journal of Educational Sciences, 16(4), 1368–1383. https://doi.org/10.18844/cjes.v16i4.5986

Misnawati, M., -, H., J, A. R., Yusriadi, Y., & Bin-Tahir, S. Z. (2019). The Role of Family Hope Program Actor in Empowering Poor Society (Case Study of Bone Regency) Indonesia. Journal of Public Administration and Governance. https://doi.org/10.5296/jpag.v9i2.14875

Mustafa, D., Farida, U., & Yusriadi, Y. (2020). The effectiveness of public services through E-government in Makassar City. International Journal of Scientific and Technology Research, 9(1), 1176–1178.

Nellyanti, Gunawan, Azis, M., Asrijal, A., Yusriadi, Y., Kurniawan, R., & Ivana. (2021). The influence of leadership style on knowledge transfer and organizational culture for improving employee performance. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7269–7276.

Nengsih, N., Syahruddin, Azis, M., Elyani, Rosmika, T. E., Jumali, M. A., & Yusriadi, Y. (2021). The influence of infrastructure and supervision facilities on employee performance and public service quality (Case study of Bantaeng district). Proceedings of the International Conference on Industrial Engineering and Operations Management, 3055–3062.

Nengsih, N., Tamsah, H., Farida, U., Retnowati, E., Yusriadi, Y., Kurniawan, R., & Ivana. (2021). Influence of the leadership style on information transfer and corporate culture to boost employee efficiency in bantaeng regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7277–7285.

Prakoso, L. Y., Suhirwan, prihantoro, K., Legionosuko, T., Rianto, Salim, G., & Yusriadi, Y. (2021). Analysis Public Policy Of Defence Strategy. Journal of Legal, Ethical and Regulatory Issues, 24(Special Is), 1–9.

Rijal, S., Haerani, Y., Mayasari, R. E., & Yusriadi, Y. (2019). The effectiveness of implementation of government regulation number 41 the year 2011 on the development of youth entrepreneurship and pioneering and the provision of youth facilities and infrastructures in kolaka. International Journal of Scientific and Technology Research, 8(10), 2237–2242.

Sabrang, M., Tjanring, A. R., Ilyas, G. B., Gusti, Y. K., Yusriadi, Y., Lionardo, A., & Nasirin, C. (2021). Analysis of service quality with intellectual capital and social capital through the quality of human resources which has an impact on customer satisfaction. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7208–7214.

Sahabuddin, C., Muliaty, M., Farida, U., Hasbi, & Yusriadi, Y. (2019). Administration of post-reformation decentralization government. International Journal of Recent Technology and Engineering, 8(3), 7631–7634. https://doi.org/10.35940/ijrte.C6182.098319

Sahid, A., Amirullah, I., Rahman, A. A., Senaman, A., & Yusriadi, Y. (2020). The role of the government in supporting the duties of local governments in Makassar City. International Journal of Scientific and Technology Research, 9(3), 3774–3777.

Saleh, S., Ilyas, G. B., Syarifuddin, U., Elpisah, Yusriadi, Y., Syafruddin, & Haudi. (2021). Analysis of soft competence with intellectual capital and talent management and its impact on service quality at mega bank regional Makassar. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3148–3154.

Sawitri, N. N., Ermayanti, D., Farida, U., Junus, D., Baharuddin, Hasmin, Yusriadi, Rachman, E., Jumra, & Vikaliana, R. (2019). Human Resources Competency, the Use of Information Technology and Internal Accounting Control on Time Procurement of Financial Reporting. Journal of Physics: Conference Series, 1175(1). https://doi.org/10.1088/1742-6596/1175/1/012263

Setiawan, I. P., Fachmi, M., Fattah, M. N., Rasyid, I., & Yusriadi, Y. (2021). Teamwork is an Intervening Variable, The Quality of Agricultural Extension Agents on Farmer Productivity, from A Human Capital Perspective. Review of International Geographical Education Online, 11(4), 1389–1397. https://doi.org/10.33403/rigeo.8006853

Setyorini, C. H. E., Gunawan, H., Betan, A., Kadir, I., Syamsu, A. S. I., Yusriadi, Y., & Misnawati. (2021). Increased patient satisfaction and loyalty in terms of facility aspects and health worker performance. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6314–6321.

Sukri, Ansar, Maming, J., Ybnu, M., Yusriadi, Y., Lionardo, A., & Nasirin, C. (2021). The influence of quality of human resources and professionalism of civil servant investigators through organizational commitment to employee performance. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7215–7223.

Sumarni, Syahruddin, Hendra, Beddu, S., Yusriadi, Y., Chairul Basrun Umanailo, M., & Fais Assagaf, S. S. (2021). Improvement of supervision quality at the regional inspectorate of soppeng regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7448–7455.

Syamsyucri, Tamsah, H., Ferial, E. W., Putra, R. S. P., Yusriadi, Y., Syahputri, Y., & Sadapotto, A. (2021). Effect of competence and compensation on job satisfaction through employee performance of the health service office of West Sulawesi province. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3043–3054.

Tamsah, H., Ansar, Gunawan, Yusriadi, Y., & Farida, U. (2020). Training, knowledge sharing, and quality of work-life on civil servants performance in Indonesia. Journal of Ethnic and Cultural Studies, 7(3), 163–176. https://doi.org/10.29333/ejecs/514

Tamsah, H., Ilyas, J. B., & Yusriadi, Y. (2021). Create teaching creativity through training management, effectiveness training, and teacher quality in the covid-19 pandemic. Journal of Ethnic and Cultural Studies, 8(4), 18–35. https://doi.org/10.29333/ejecs/800

Tamsan, H., & Yusriadi, Y. (2022). Quality of agricultural extension on productivity of farmers: Human capital perspective. Uncertain Supply Chain Management, 10(2), 625–636. https://doi.org/10.5267/j.uscm.2021.11.003

Triono, A., Tamsah, H., Farida, U., Marlina, L., Yusriadi, Y., Kurniawan, R., & Ivana. (2021). Increasing the visit of travel with training and knowledge management through the quality of tourism human resources: Study of tourism office of bantaeng regency. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7286–7293.

Umar, A., Amrin, Madani, M., Farida, U., Yusriadi, Y., Tamsa, H., Bahtiar, Ansar, Yahya, M., Nurnaningsih, Bin-Tahir, S. Z., & Misnawati, M. (2019). One-stop service policy as a bureaucratic reform in Indonesia. Academy of Strategic Management Journal, 18(2).

Umar, A., Hasbi, Farida, U., & Yusriadi, Y. (2019). Leadership role in improving responsibility of employee’s work in scope of general bureau of government of bulukumba regency. International Journal of Scientific and Technology Research, 8(10), 2019–2021.

Umi Farida, Nurung, J., Misnawati, M., Yusriadi, Y., Tamsah, H., Anwar, A., & Heryati, Y. (2020). Warmer And Filler In Increasing Students Vocabulary Mastery. Psychology and Education Journal, 57(8), 763–772. https://doi.org/https://doi.org/10.17762/pae.v57i8.1010

Usman, M. Y., Wibowo, A. D., Laksana, W. U., Farida, U., Yusriadi, Y., & Sahid, A. (2020). Local government levy optimization. Proceedings of the International Conference on Industrial Engineering and Operations Management, August.

Wahida, Mattalatta, Nongkeng, H., Yahya, M., Putri, I. S., Yusriadi, Y., & Tahir, S. Z. B. (2021). The influence of the use of regional information systems and organizational commitment on the performance of financial report compilation through work ability. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6340–6346.

Wahyuni, Yahya, M., Mulat, T. C., Kessi, A. M. P., Yusriadi, Y., Rumaolat, W., & Syamsul, M. (2021). The effect of education level and health service management on stunting risk through nutritional status. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3248–3254.

Wibowo, A. D., Tamsah, H., Farida, U., Rasyid, I., Rusli, M., Yusriadi, Y., & Tahir, S. Z. B. (2021). The influence of work stress and workload on employee performance through the work environment at SAMSAT Makassar city. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6276–6282.

Wirdawati, Gunawan, H., Betan, A., Hanafi, A., Yusriadi, Y., Ivana, & Bugis, M. (2021). Implementation of organizational culture and work discipline to patient satisfaction through quality of health services in Indonesia. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7310–7317.

Yusriadi, Farida, U., Bin-Tahir, S. Z., & Misnawati. (2019). Bureaucratic reform of tourism sector public services in Tana Toraja Regency. IOP Conference Series: Earth and Environmental Science, 340(1). https://doi.org/10.1088/1755-1315/340/1/012045

Yusriadi, Sahid, A., Amirullah, I., Azis, A., & Rahman, A. A. (2019). Bureaucratic reform to the human resouces: A case study on the one-stop integrated service. Journal of Social Sciences Research, 5(1), 61–66. https://doi.org/10.32861/jssr.51.61.66

Yusriadi, Y., Awaluddin, Anwar, A., bin Tahir, S. Z., & Misnawati. (2020). Economic and social impacts of social entrepreneurship implementation service to community. Proceedings of the International Conference on Industrial Engineering and Operations Management, August.

Zacharias, T., Rahawarin, M. A., & Yusriadi, Y. (2021). Cultural reconstruction and organization environment for employee performance. Journal of Ethnic and Cultural Studies, 8(2), 296–315. https://doi.org/10.29333/ejecs/801

Zacharias, T., Yusriadi, Y., Firman, H., & Rianti, M. (2021). Poverty Alleviation Through Entrepreneurship. Journal of Legal, Ethical and Regulatory Issues, 24(Special Is), 1–5.

Zamad, W., Kadir, I., Nongkeng, H., Mislia, Yusriadi, Y., Ivana, & Bugis, M. (2021). Influence of leadership style, oversight of the head of success room by nurse job inspiration in the inpatient room of west sulawesi provincial hospital. Proceedings of the International Conference on Industrial Engineering and Operations Management, 7302–7309.

Diterbitkan

2022-07-29

Cara Mengutip

Ginting, K. G., Khamo, K. W., & Yunita, M. (2022). Pengaruh Pengawasan dan Palaksanaan Standar Operasional Terhadap Kualitas Kerja Karyawan PT Nutri Inti Prima Perkasa Medan. Journal of Indonesian Scholars for Social Research, 2(2), 107–119. https://doi.org/10.59065/jissr.v2i2.29

Terbitan

Bagian

Articles